Blog > Plans to Hire

500 New Jobs for Augusta, Georgia

Sitel Group, a leading global customer experience management provider that delivers more than 2.5 million customer experiences every day, announced today that it will be immediately hiring 500 full-time associates to support one of Sitel Group's largest retail clients – a multi-billion dollar global wholesale leader – and assist its shoppers through the online ordering process.

Interested applicants should visit jobs.sitel.com and enter the keyword "Augusta" to begin the application process. Then, stop by our career fair taking place at the Sitel Group Augusta location. Applicants will have the opportunity to meet with the site team and explore the various employment opportunities.

When: Friday, July 20, 2018

Time: 9 a.m. to 4 p.m.

Address: 2115 Windsor Spring Rd, Augusta, GA 30906

"This is an exciting time for our site as we welcome a world-class wholesale leader and bring on high-performing agents who can help resolve customer needs and deliver memorable experiences," said Robbie Jalbert, Site Director, Sitel. "We want to bring on 500 talented individuals with a passion for customer service to support the new program."

Sitel Group offers paid training, great benefits, and opportunities for growth and career advancement from within. The company offers multiple career paths and a chance for new hires to work their way toward new opportunities; in fact, 93 percent of our non-agent positions are currently filled via internal talent.

Sitel Group's Augusta customer experience center is among the largest employers in the area and is the second-most sought after call center.

"Within the last 12 months, our Augusta site has added close to 400 jobs and we're continuing to expand our operations. By the end of 2018, we will have over 1,200 eager associates helping us deliver memorable customer experiences for several clients, including this new wholesaler," said Jalbert.