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Progressive Insurance to Hire More Than 10,000 People in 2019

Insurance giant Progressive expects to hire more than 10,000 people in the coming year to support its rapid growth. The company has grown more than 50% in the last three years to $30 billion in revenue for 2018. Positions the company will offer include IT and analyst roles, corporate functions, customer care and claims roles.

Here's a breakdown of the approximate number of positions expected to be filled at larger Progressive locations throughout the year:

  • Austin, TX – 1,000 (customer service, sales, claims representatives, bilingual Spanish sales and customer service)
  • Cleveland, OH – 2,000 (customer service, sales, multi-product sales, claims representatives, marketing, legal, IT, business analysis and more)
  • Colorado Springs, CO – 1,100 (customer service, sales, IT)
  • Phoenix, AZ – 375 (customer service, sales, bilingual Spanish customer service and sales, claims representatives)
  • Sacramento, CA – 380 (customer service, bilingual Spanish customer service and sales)
  • Tampa, FL – 1,500 (customer service, sales, multi-product sales, claims representatives, bilingual Spanish sales and customer service)

Over half of the jobs are based at larger Progressive campuses across the United States, with others located in Progressive field claims offices in more than 250 locations. There will also be work from home positions available in select locations for inbound sales positions, giving people who don't live near a Progressive campus the opportunity to help customers from the comfort of their home.

"This is the largest hiring forecast in Progressive's history," said Chief Human Resources Officer, Lori Niederst. "We are excited to add hardworking talent to our team who are interested in a career with Progressive. For decades, we've been developing people who started in jobs like these into successful business athletes who rise to our leadership ranks. In fact, our CEO started as a Claims rep and I joined Progressive as an Analyst."

These new hires will be eligible to participate in the company's annual bonus plan. Progressive also offers eligible employees medical, dental, vision and life insurance benefits, as well as four weeks of paid parental leave for moms and dads – including same-sex partners, adoptive parents and foster parents. Dedicated to employees' professional success, Progressive also provides extensive training programs and career development resources. 

To learn more about Progressive or apply for a position, visit or you can also follow them on LinkedInInstagram, YouTube and Twitter.