TTEC Job Fair: Bilingual (Spanish-English) CSR

01st Feb, 2023

At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Customer Service Representative, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role Bilingual in English and Spanish 6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer savvy What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you