Looking for a team-oriented, competitive and fun environment to work in? Attend the upcoming Spectrum Customer Service Hiring Event!
March 21st from 9:00a to 12:00p
At 700 Carillon Parkway, St. Petersburg, FL 33716
We are looking for outgoing and energetic representatives to provide excellent support to our customers. You will be responsible for establishing and maintaining professional and positive relationships and ensuring concerns are addressed consistently.
WHAT IT'S LIKE TO WORK AT SPECTRUM:
We offer an excellent rewards program to celebrate the successes of our employees and we also like to partake in the occasional party.
Working for Spectrum opens up a lot of possibilities. We love to see our employees grow and develop in their careers, so we provide them with opportunities to do that. With many different departments and positions, you have the option to take your career down many different paths. If you’re looking to be a leader in a Fortune 100 company, your path to success starts here!
A DAY IN THE LIFE OF A CUSTOMER CARE REP:
To start we’ve got our whole training process mapped out and organized for you, so you will understand everything about this position in no time. Training is very thorough and does move quickly, so we do ask that you come prepared and willing to learn every day during your training period. Once training is complete we are ready for a graduation celebration.
On a daily basis you will primarily be engaging with our customers over the phone. You’ll be there to answer their billing questions, take payments, assist them with pricing information and help place their service orders. If you ever have any questions or need some help, you’ll be surrounded by a helpful team of colleagues, leads and supervisors to jump in and assist.
Ability to read, write, speak and understand English
Ability to handle multiple tasks
Strong organization and time management skills
Excellent interpersonal skills
Proficiency with PCs, Microsoft Office Suite and general intranet navigation
ARE YOU READY TO JOIN OUR TEAM?
• Register for the event
• Submit an online application
• Complete the assessment that will be emailed to you after your application is submitted.
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.